The auto body shop did a bad job. Can I refuse to pay deductible?
I recently had my truck's tailgate replaced by a local auto body shop. The did a bad job and released the truck to me with one part still on order (they ordered a part for the wrong model year). Without going into the many ways the shop made mistakes on the job, I'm wondering if I'm still obligated to pay the deductible? I'd even be willing to not go back for the last part if I don't have to pay the deductible.
you should make your insurance carrier aware of the problems, it is their job to make sure you are satisfied.
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